Years ago I witnessed the delivery of one, which would become many, “Show Stopping” phases ever to be spoken in a Quick Lube, or any other business for that matter.

The shop was busy and the “music” from vacuums, oil guns, general shop talk and the like, all playing in harmony, filled the air while multiple vehicles were being serviced. The orchestration directed by the owner for the paying public was a masterpiece.

While the music played on, lunch came along with a couple of part timers to fi… Continue

Are most of your days feeling like “Black Monday”? No, not the Dublin massacre of 1209 “Black Monday”, but rather, the October 19, 1987, “Black Monday”, when stock markets around the world crashed. After the markets crashed, top news could be found interviewing some of the most brilliant economic minds of the time trying to answer the question as to why the markets fell. Would you believe that the most common answer was, “they are falling because they are falling”.

Momentum is a fascinating thi… Continue